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Email Notification


Email integration allows users to receive notifications about rules and workflows directly via email. This feature provides real-time updates and ensures effective collaboration by keeping users informed about rule execution results for the following events:

  • On Success
  • On Failure
  • On Error

Pre-requisites

Administrative Access is necessary to configure and test the email integration.


Email Integration with iceDQ

  1. Log in to the iceDQ website and log in using user account with admin privileges.
  2. Navigate to Administration Section > Integrations > Notification Apps and select Email.
  3. Fill in the SMTP Details as follows:
FieldDescription
DescriptionEnter a brief description for the email notification integration. (Optional)
HostEnter the SMTP host address.
PortEnter the SMTP port number.
From Display NameEnter the display name the user wants to appear in the email notifications.
FromEnter the email ID that will send the notifications.
Envelope FromEnter the email ID for the envelope sender (often the same as the "From" address). (Optional)
Enable SSLCheck this box to enable SSL for secure email transmission.
Enable Start TLSCheck this box to enable Start TLS encryption.
Enable AuthenticationCheck this box to enable authentication for the SMTP server.
UsernameEnter the username for SMTP authentication.
PasswordEnter the password for SMTP authentication.
note

The above-mentioned information should be provided by the server administrator who set up the SMTP application.

  1. Save and Test
    • After filling in all the details, click Save.
    • Select Test – The user that clicks on Test receives a test email on their email Id configured in USERS tab.

note

To configure email notification for rules and workflows please refer Subscription link.

How To: Configure Email Notification